Question 1

Is it safe to use my credit card on your website?

Accepted Answer

Yes, our online orders are processed via a secure server using SSL technology your credit card information is transmitted to SweetheartPillows.com in an encrypted (scrambled) form.

Question 2

What shapes do you make?

Accepted Answer

Heart shaped only at this time ( square and round are coming soon)

Question 3

What are the pillows made of?

Accepted Answer

All of our pillows are cut and sewn in the great state of Mississippi. The shell fabric is made from Faux fur.  The stuffing is a polyester material made in the USA. Each pillow is airbrushed by a local artist. The paint used for airbrushing is made from a water-based acrylic paint. And most importantly, the glue that we use on our pillows is Non-Toxic.

Question 4

What sizes do your pillows come in?

Accepted Answer

We make 3 sizes 18"inch, 22"inch ,30"inch

Question 5

Can I choose characters for my pillow?

Accepted Answer

Yes. Our Teddy Bears are : Charlie/w rose, Charlie/w Heart, Charlie/w Balloon, Nellie,
Praying Hand, or Unicorn.

Question 6

Are your pillows safe for children?

Accepted Answer

Are your pillows safe for children?
NOTE:Please remove plastic that comes with your pillow for children 8 and under.
Ans: Airbrush paint is a water-based acrylic and most importantly,the glue that we use on your pillows is Non-Toxic.

Question 7

Custom Jobs we offer?

Accepted Answer

We can put your Company Logo or School Mascot on your pillows ( Call Us for Quote)

Question 8

What color trim do you have ? Note: colors change frequently

Accepted Answer

Pillows come heart shaped all white with different color trims like: Black,Blue,Red,Pink,Purple,Yellow,Gold,Green, and White. Note: When the trim is white the pillow comes all white .

Question 9

If a pillow or certain color trim is out of stock how long does it take to have it in stock
 again?

Accepted Answer

We try to keep all colors in stock at all times but due to holidays like VALENTINE'S DAY , MOTHER'S DAY and GRADUATION  we do run out , so call us we can let you know the availability for your order.

Frequently asked questions